What's funny is when I was younger with horrible credit and living paycheck to a few weeks later paycheck I had a lot of problems with every institution. Banks, Insurance, landlords, cell phone companies etc. Always out to screw me I thought and I always had a beef.
Now that I have money in the account and the bills are auto paid on time I rarely have an issue with any of them. Point being these large companies do make mistakes but normally the horror stories you hear are due to customer stupidity.
That being said the only problem I have with bank of america is on the rare occassion I have to go into a branch they're always packed. But the flip side is they have more ATM's than Starbucks. Also loving the BofA Hawaiian Airlines credit card. I pay everything with that card and already have earned 6 free roundtrips to Maui.
