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Ford has bigger problems right now than worrying about your buddies shifter. The whole situation sucks though.
My buddy used to have a f-150 with the 5.4 liter. Turns out ford held the plugs in place with only 2 threads. He was driving down the road one day and his plug shot into the roof of his hood. Common problem and you can either have a new mold maid (which he did for 700 bucks) or I beleive replace the top end which turns out to be a hell of a lot more. Engine is an aluminum block.
In all fairness though, all car companies have problems like the above with some of their models. Comes down to bad engineering.
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