Quote:
Originally Posted by andrej_NDC
2 weeks ago or so I was checking out my declines, after a very long time...and when I saw the numbers, I got really depressed. I better shouldn't have checked them at all.
|
well yes but also look very close as most of them are the same person trying over and over until they get it right, the number of declines ccbill lists are not "unique" so to speak, they are "raw"
and it's not uncommon to find 4 declines and then finally the 5th time the dude used both hands to type in his expiration date and finally made the join.
this is why i like getting the ccbill confirmation emails on every new sale rebill decline etc etc
it keeps a mental picture in my mind of whats going on all the time
so if i see a bunch of decline emails in my inbox i will look and see if the next New Sale email is him. It usually is over 60% of the time.
Even though he finally made it thru his previous declines are still counted in ccbills stats.
Again, maybe CCBill will pick up on this and make the stats a little better so they don't freak you out so much.
I understand what your saying completely. Declines suck, in reality, divide the declines number reported by ccbill by 4 or 5 and that is the real number of actual people that didnt make it.