Quote:
Originally posted by strainer
It?s a constant theme with them. I always say they are pretty good in practice, but they cover their asses like terrorists.
A while back there was a period where they bounced EVERY check, even the good ones. I had to document many cases and send them a ton of shit before they finally confessed they had known about it for days.
Their international dialers were out for months. Al that while they advertised the service and let signups get as far as page two before a confession web page.
They have an icon for Diners Club on the signup. After the surfer submits his card and types in a page of shit, is told he is rejected - if he emails about 5 times he'll be told they don't actually accept that card.
I just wish they could fix a few glaring things and learn to communicate with webmasters - its not a one time thing with them, just an irritating dribble.
It may seem weird, but I expect the same professionalism with adult related businesses as the rest of the world...
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I can verify the "bounced check" issue, I got them to admit to it aswell. Did they ever make up the false bounces? I know they gave access to the members.
Now when I get someone e-mailing and I see there check has bounced I tell them to check there bank statement and get back to me, have a had a couple who were acctually billed, one was reactivated but when I asked about the funds I never got a reply, I let it go as it was only 14.95.
I agree pretty good in practice but cover there asses and "do not always tell it exactly like it is".
Wish they would make there payout stats easier to understand, break up CC & check sales etc.... Still "pretty good overall" just need to be open about issues and communicate better.