Quote:
Originally Posted by Thurbs - NichedSites
hehe .. thanks jimmy. seriously, thats why though. nats is a solid product. no other backend has 5-8 people on during office hours, with people on call.
example, July 4th, 11 PM, had an issue, within 15 minutes, they had someone on.  |
The key words being "during office hours." That is my only problem with NATS. If something happens off hours, you very well may sit until they come back the next day. We have gone down for an entire night, more than once. Of course as soon as they come in the office it's taken care of, but in the mean time, you're pretty much left holding your ass.
This is my only complaint with them. I'm pretty sure they can afford at least 1 tech on around the clock.
I will close by saying that it IS worth it if you want to expand your business.