Originally Posted by Jace

yeah, that is pretty smiley, but you also have to take into consideration the bar for entering this industry and starting a program is pretty low, you basically only have to be 18 and have a little money, no education needed....so, lots of time mistakes like this are because you basically have a trained monkey running the program instead of a skilled professional, which, IMO, is NO excuse for mistakes like this, but what can ya do other than stop the traffic and move on....