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We haven't used Epoch since they had payment problems a couple of year back, so my info may be a bit out of date. At the time, iBill had much better reporting than Epoch and it was easier to integrate iBill with our tracking system.
I'd say go with both. Use one as primary and one as secondary. Both iBill and Epoch are used by serious players in the industry. The only other processor that seems to come close is Jettis.
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"Every normal man must be tempted, at times, to spit on his hands, hoist the black flag, and begin slitting throats."
--H.L. Mencken
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