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if your wireless modem in the laptop isnt a linksys the password phrase doese not work when entering it, you have to enter in one of the keys manually. Go into the router admin with one of your hardwired pc and go to the security section where you set the password, there you will find (i think it gives you 4 or 5)
been a while since i did this but i am sure thats what it is as i had the same problem the first laptop i got with a built in wifi. before that i used a linksys pcmi wireless card so it was never an issue.
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