Quote:
Originally Posted by [Brian]
This pertains to shipping of tangible goods.
I was told that having the customer's signature upon delivery virtually eliminates chargebacks. (Assuming everything else during the purchase process is 100% legal, etc.)
Is this true?
What about just delivery confirmation?
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So long as the billing address is the same as shipping and you have a signature it is very hard (but not impossible) to get a chargeback.
The customer can still charge back for any number of reasons even with the above being true but your merchant bank will work with you and can usually resolve this issue and offer a refund rather than allowing the CB.
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