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Soft Layer is the shit! I love them.
I was at ReliableHosting for a long time but they just got too expensive compared to everything else. In the past year I have been searching and went through Webair, HostGator, ThePlanet and Caro before I finally settled on Soft Layer.
Their support is awesome. I've NEVER waited for more than 1 ring to get through to their support (1 ring from dialing, there are no menus or automated dispatch messages). If you host with them they use your phone number and your caller id gets priority support.
Prices are good, especially if they have a special. They will have the server within 2-4 hours too. Their control panel for the servers kicks ass too.
Their bandwidth is fast too. All the above hosts with the exception of ThePlanet/HostGator had slow bandwidth. Most of them only let me download on a single HTTP connection between 200 KB/s to 800 KB/s max. ThePlanet around 1200 KB/s. I was getting 1500 KB/s from Soft Layer (the cap for my connection), I suspect they can serve faster. I don't know why the whole server can serve faster but it can only serve a single HTTP connection so slow on all the other hosts. It makes a huge difference in load time and especially when having to transfer files back and forth from your server.
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