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Dotster is a strange company.
They are quite big, reliable but the customer support is terrible... oh wait, I mean, they are replying always to your questions, but many of their employees have the IQ of an orangutan. They are just totally incompetent and can't understand basic questions or inquiries. The average female sales rep. who comes straight from McDonald's to work for an adult affiliate program, is a genius compared to the average Dotster employee.
Just imagine this: if a Dotster support rep. was reading my above paragraph, he would reply to it "Thank you for the kind words. We are always there to help you" because he would think I just gave them props instead of bashing them.
But other than that, they're overall a big, established company which isn't going anywhere I think.
Anyway, you didn't even ask about Dotster, you asked about the lock. I'm sure the lock will be removed within the next 24 hours, probably earlier.
Unless you have the premium "name safe" lock, in that case, you'll need to complete the lock removal by clicking on a link in an email that you'll receive.
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I don't use ICQ anymore.
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