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I just talked to them on the phone. You are not going to believe this. I asked them why I could not withdraw money and they said
"Our card server is down, and we do not know what the problem is so no one will be able to withdraw money from machines for at least 24 - 48 hours because *we don't know what the problem is*"
When asked if they did not have back up servers or anything I was just simply told that "I am a customer service rep and don't know anything about it, I'm just relaying what I am told to tell customers"
Never thought to ask if it would still work at stores etc. but he was specific about the banking machines.
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