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Backup is the key as others have posted already.
RAID is fine for maintaining uptime / improving performance, but it won't save you in some types of hardware / software failures...
I've seen data loss numerous times on RAID setups - folks with full, current backups get through such problems fine, those without are doubly surprised to learn that data even mirrored / striped across multiple drives can still be lost.
Be aware that open databases may not always be configured to be backed up - typically more an issue for dedicated / colo server customers ... goes to show that even higher priced server setups are no guarantee of full, reliable backups.
Good suggestion Jace about the delete everything and see if they can get it back test.
Ron
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Domagon - Website Management and Domain Name Sales
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