Quote:
Originally Posted by SpeakEasy
From what i was told by several people is that they are simply the worst of the worst. They really do not have onsite techs 24/7 and just have a small cage in a level3 facility. Think about why you dont ever hear of anyone reputable using them? or why you're not getting any real feedback from your question? it's because they aren't in the same league with most of the "Real" hosts. I wish I could give you some 1st hand experiences but i cant because when I researched them all I found out was bad after bad experiences with them, so I choose to stay clear.  
|
I heard the same stories that is why I stayed clear of these guys.
Quote:
Originally Posted by Konda
When you submit a support ticket it's always taken care of within a few hours.
|
My business is far to important to wait "A Few Hours" for any support, to me over 10 minutes is unacceptable to at least know a tech is working on my problem.

