Hi Guys!,
I wanted to get some suggestions about how to do this thing:
Quote:
I bought a software program about a week ago for $250 which advertised many features.. "the earth the moon and the stars"... I sent a question to their support during a weekend and I got a response within 2 hours (prior to the actual purchase)... now that I got the software it is nothing like advertised...it is a useless piece of fecalith ....I asked for a refund but the guy says that hte features I'm looking for are available in the upgrade version ($200 more) so I need to charge it back.. .. the guy won't answer any of my emails ever since I paid for this crappy program...
I used my paypal debit card to make the purchase but I know paypal doesn't give money back on software purchases, the only way they do it according to some people I've spoken to is by claiming an "unauthorized transaction" ...
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Apparently the CB form requests my version of the story to get the funds back... what story would you write?
(serious suggestions pls)
I would let it go if it was $10-30 .. but $250? hell no....
Need suggestions...this is the first time I try to charge anything back....