Originally Posted by Kimmykim

We underwrite merchant accounts for smaller volume deals, or spread clients across multiple merchant accounts in order for them to process smaller volume. The clients we place with Netbilling for their gateway services have very few problems with Mitch and crew. I'm not saying there are never any, as that is impossible, but when they do pop up, a quick email or icq to Mitch or Karen has their people on it pretty quickly and it's usually resolved nearly immediately.