Quote:
Originally Posted by Luca_Triple 10
Actually, the first time i heard we were in their members area i joined the site to check it out before i proceeded with attorneys and whatnot. Don't like to act on hearsay. I confirmed that our content was in their members area and immediately contacted CCBill to get my money back. CCBill told me i was not qualified for a chargeback or a credit and if i wanted to get my money back i would have to contact the paysite owner directly and ask for a refund. Not kidding.
i could have contacted my bank and gone through the motions with that but i just left it alone. So basically this guy steals my content and i paid him to see it.
And yes, CCBill was notified and cc'd on all correspondence.
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Not to be off topic, but this is EXACTLY why I don't use CCBill. I have join sites under the same circumstances in the past, and have asked for credit back, they provide absolutely ZERO customer support to me, basically told me to go fuck my self. Gave me some bullshit lieabout them not being able to give refunds, only the website owner can do so. Funny, Epoch gives refunds for people all the time, with no problems.
I wouldn't want this sort of shitty customer service for my members, so I don't use CCBill, and probably never will.
Also, this is about the 3rd thread about this guy using stolen content, yet, CCbill still knowingly processes for them, therefore supporting content theft.