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Most reps i see have it set to notify of messages and to NOT accept messages from people not in your contacts.
Any rep with that setting on, should be fired.
This exact thing has cost many prog's much of my business. If you are stupid enough to pay a rep to be in contact with us, and that contact is missed or avoided for the most part, then you, as an owner, are a fucking retard and don't deserve my sales.
Nothing pisses me off more then being ignored, and responding to me that " I didn't see the message" is bullshit, especially when its clearly their fault.
You give us contact numbers and emails for a reason, wake up.
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