Quote:
Originally Posted by Sebastian Sands
WHat I do wonder though is if rebills are scrubbed again. Sometimes I think it's "rebill rape day" A ton in que and then losing them even the ones that have been rebilling for a long time. The members want to stay but then lose them in the billing process. I wish we could cascade those as well.
Sebs
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Those days are awefull
I've noticed that they come on days where I also get a lot of Denials, so looks like when they turn up the scrub it's equal for both new joins and rebills.. would be nice if they'd at least seperate the two and not scrub on the rebills.
Would be nice if they'd also be more agressive in trying to rebill after a first failed rebill.. think I was told once that they give it a try a couple of days later, and then let it drop after 4 days ??
Heck, Those long time rebillers are gold, so try them every 1/2 hour instead dammit
Would imagine there could be a posible legal problem in cascading rebills in regards to using their CC info and make a "new" join at another biller ? but think much could be helped by just putting more into making those failed rebills go through.
CCBill.. any chance of looking into if an improvement could be made in the way failed rebills are handled ?