Quote:
Originally Posted by Snake Doctor
My understanding is that it's not managed hosting, meaning any tech support issues you would have to handle yourself or pay them to fix for you at an hourly rate.
This is fine if you're a competent server admin (or have one on staff) and want to save money, but it's not apples to apples if you're comparing their prices to someone like Techie Media or Mojo Host or Phatservers where unlimited tech support is included at no extra charge.
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Its very simple and very cheap to add management to your server! You can see we also have a very economical method of requesting one-time support by way of "per incident support" -- only $5...
We have yet to come upon any client that has had an issue with it being unmanaged by default, as they either choose to have a managed server, or are perfectly happy using our per incident support and saving money!
