04-03-2008, 09:31 PM
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Pounding Googlebot
Industry Role:
Join Date: Aug 2002
Location: Canada
Posts: 34,502
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Quote:
Originally Posted by jetjet
You would think that a company like godaddy would take the complaint and look into it themselves first before doing anything drastic....
You haven't mentioned what the nature of the complaint was?
Was it completely and obviously unfounded?
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I have no idea. I didn't feel like arguing with their abuse department and just paid the fee to get it re-activated. Their email was extremely vague, see below. Any emails to request information regarding the complaint was not replied to or they simply copy/pasted typical form-mail replies. I have no clue what the complaint was about, I just paid the fee to get my domain unlocked.
Quote:
Go Daddy defines spam as any communication sent to recipients, as an advertisement
or otherwise, without first obtaining prior confirmed consent to receive these
communications from your domain by the recipient. This includes, but is not limited
to, the following:
Email Messages
Newsgroup postings
Windows system messages
Pop-up messages (aka "adware" or "spyware" messages)
Instant messages (using AOL, MSN, Yahoo or other instant messenger programs)
Online chat room advertisements
Guestbook or Website Forum postings (aka "weblogs" or "blogs")
If you wish remain a Go Daddy customer and wish to close this matter you must reply
to [email protected] with the following:
1. A statement that you (or your employees, affiliates, 3rd party marketers, etc.)
will no longer make off topic or unauthorized Website Forum/Weblog postings.
2. Authorization for GoDaddy.com to charge a $199 non-refundable administration fee
to the credit card on file for your account. You may want to log into your Go Daddy
account and confirm that the card on file is valid and has not expired.
If you reply with this statement and agree to pay this fee, Go Daddy will accept, in
good faith, your commitment as proof of your desire to correct this problem.
Please be aware that Go Daddy will continue to monitor this situation. If after you
commit to ceasing this activity it is determined that this problem persists, your
domain name may be immediately redirected and your service suspended. We realize
additional complaints resulting from the posts you have just committed to stop may
come in and we will of course consider this, and contact you before taking action.
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If the solution outlined above is not agreeable to you, or you are unable to comply
to these terms, you will need to transfer your domain name to another registrar.
If you choose to transfer your domain name to another registrar, we first require
that you pay a $100 administration fee before this domain name can be transferred.
These fees are used to cover the costs of responding to or "cleaning up" the
outstanding spam complaints Go Daddy has received regarding your domain name.
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WG
__________________
I play with Google.
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