Originally Posted by rowan

?? I've had 3 or 4 servers at theplanet over the years and have never been locked into a specific period.

The TOS can also be contested even if it says "no refunds", I had some serious problems with a new rackshack server a few years ago and resorted to initiating chargeback proceedings once I'd wasted several days with customer service trying to get the hardware replaced. I didn't have to go through with it as they promptly refunded my money upon hearing of the potential chargeback. Obviously they refunded my $ to avoid the chargeback rather than because they felt it was due.