Hi there,
Ill do some general info here since one of our guys will contact you directly to help you out
If you loose your password for the ticket system you will find a link right next to where you add your user and pass that say " (Lost Password) Enter your email address there and you will get it sent to you
As for the documentation. We totally agree with you that it is fare from good enough. How ever, we do have some and more in the help center of the ticket system. Our experience is that alot of people rather add a ticket then reading docs anyway, BUT I totally agree, we should have better docs for the MAS program. I will tell you all a little secret here, we are working on a totally new MAS program now, and we will have better docs there. So we have spent most of our time coding on the new one and hope for understanding there
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