Quote:
Originally Posted by rowan
theplanet is one host that actually credits the SLA amount back to your card rather than just applying an adjustment on the next bill. I thought it a little unusual (and based on your statement, it probably is)
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Could have something to do with their one year contract requirement. Just a guess.
Quote:
Originally Posted by jetjet
couldn't you complain to mastercard that they didn't deliver the service promised and chargeback if they don't treat you properly? I am sure they would rather settle with a disgruntled customer than go through the problems having chargebacks may incur
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Of course you could, but all the host has to do is point to the SLA/TOS.