GoFuckYourself.com - Adult Webmaster Forum - View Single Post - Domain registrar refuses to turn off transfer lock... what to do?

dready · 03-14-2008, 01:20 PM

A couple days ago, I decided to transfer all my domains over to namecheap. I turned off whois privacy and the lock on them all, and then initiated the transfer.

It turns out that after I made the changes, all my whois searches were giving errors and wouldn't display. Namecheap had to manually confirm the whois data for everything and then sent the confirmation emails. The transfers were all automatically cancelled because the locks were still on in whois.

I had put in a ticket my registrar right at the beginning just to confirm the changes went through ok and they replied "Why would we do this?"

I replied and there was no response.

I left two messages with them and they didn't call back.

I made another support ticket, and then emailed cheapies.com (it's their reseller) asking if they can provide support because my registrar was unresponsive.

I got one response back finally saying they would have their techs look at it.

Then just now I get another response saying:

"Well no point in answering you, considering you go to other places and incorrectly state that we are unresponsive."

WTF IS THIS???

Can they legally fuck with me like this just because I want to leave them? Not to mention I still have $100 in my account there that they refuse to refund.

03-14-2008, 01:20 PM
dready Confirmed User Industry Role: Join Date: Oct 2002 Location: Toronto, ON Posts: 5,247	Domain registrar refuses to turn off transfer lock... what to do? A couple days ago, I decided to transfer all my domains over to namecheap. I turned off whois privacy and the lock on them all, and then initiated the transfer. It turns out that after I made the changes, all my whois searches were giving errors and wouldn't display. Namecheap had to manually confirm the whois data for everything and then sent the confirmation emails. The transfers were all automatically cancelled because the locks were still on in whois. I had put in a ticket my registrar right at the beginning just to confirm the changes went through ok and they replied "Why would we do this?" I replied and there was no response. I left two messages with them and they didn't call back. I made another support ticket, and then emailed cheapies.com (it's their reseller) asking if they can provide support because my registrar was unresponsive. I got one response back finally saying they would have their techs look at it. Then just now I get another response saying: "Well no point in answering you, considering you go to other places and incorrectly state that we are unresponsive." WTF IS THIS??? Can they legally fuck with me like this just because I want to leave them? Not to mention I still have $100 in my account there that they refuse to refund. __________________ ICQ: 91139591 Last edited by dready; 03-14-2008 at 01:21 PM..