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farkedup · 03-06-2008, 01:57 PM

why do you feel the need to complain about a CUSTOMER in a public place like this?

I have my share of troublesome support BUT it comes with the territory for every 1 troublesome person there'll always be plenty of people who you never even hear from again.

Here's what you do either jack up the price of the script OR limit support to something like first month's free then pay extra for support beyond that. Also having a forum on top of that is really important. I plan on changing my support around in the near future. I can either spend time developing the script or get eaten up by support

Also outline exactly what your support covers and EXCLUDE anything server related.

03-06-2008, 01:57 PM
farkedup Confirmed User Join Date: Nov 2007 Location: Kalamazoo, MI Posts: 2,490	why do you feel the need to complain about a CUSTOMER in a public place like this? I have my share of troublesome support BUT it comes with the territory for every 1 troublesome person there'll always be plenty of people who you never even hear from again. Here's what you do either jack up the price of the script OR limit support to something like first month's free then pay extra for support beyond that. Also having a forum on top of that is really important. I plan on changing my support around in the near future. I can either spend time developing the script or get eaten up by support Also outline exactly what your support covers and EXCLUDE anything server related. __________________ -- QUOTE ME IT MAKES ME FEEL SPECIAL --