We have 4 or 5 servers (col-lo's) with them and a few dedicated elsewhere. Yesterday get a call from our tech and said we had some sort of hardware problem. We call them up they started working on it a few minutes they come back with a power supply is bad ok np Well this isn't one of their boxes so they had no parts for it. Well here on the east coast we had 20 inches snow and they sent a worker out to get that part. We were online in 1 hour for a box they don't even own.
I don't know about you guys uptime and customer service are the two big ones that we look for when choosing a host and they nailed both.
Thanks again to the Isprime Team.
