You have 2 emergency open tickets for several hours now in the customer service center. Please attend to it ASAP!!
24 hour support means 24 hour support -
http://www.adulteuhost.com/ContentServer/en/service
"The engineers are, furthermore, available 24/7 to solve your problems.
AdultEUhost has developed an extensive Customer Service Center (CSC) where clients are, 24/7, able to:
- Open tickets in our 24/7 manned NOC"
How hard is it to set an alert message to your cell phone for emergency issues??