Quote:
Originally Posted by jaysonc33
I am an old CCBill user and had so many problems with them I cannot begin to describe it. Long story short Epoch has handled every single problem I have had (and there have been a ton) with ease. They have been understanding, considerate, and very respectful! Special shout out to Nicholas. You rock bro and so does you company!!!!!!!
Jayson C
ultimateteencams
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My experience is just the reverse. I found that Epoch never challenges charge backs saying they dont get a chance the customer contacts the bank so they can do nothing ( this is a total crock ) I have 4 merchant accounts 2 are used for Adult and two for main stream. The banks always contact me before a reverse charge is made to give me time to reply to the problem. Consequently I have never had a charge back finalize in my merchant accounts because I was able to resolve the issues, all it took was a little time !! Ive also never had a chargeback issue with CCBill, thats why they are #1 on all my sites
