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Everyone has bad deal, unhappy customers and bad reviews. That's simply part of business. You can't please everyone. But on the other hand, you simply can't sell perm. hardlinks for a site, or a number of sites, and have those links gone within a week.
If you ran into financial problems (although I don't see how it's possible, if hosting costs $xx/monthly and you take $xxx for one link.) Just simply own up to it and refund the money.
If you don't have the money to refund, at least try and make an effort to reconcile the sale somehow. A lot of people are pissed at you, but if you open the line of communication and remove the shadiness from it, I'm sure these people would be willing to workout something with you.
Nobody on this board, from what I've seen and dealt with is completely unreasonable.
I hope this works out for everyone involved to their satisfaction.
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