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Ccbill programs. Do you do a cancel discount?
So in ccbill you can setup an offer for when a customer goes to the cancel page, so instead of canceling they have the option to continue on at a discounted rate. Like if you are 29.95 you can offer say 12.00 off to stay a member.
Anyone doing this, and if so does it help change the mind of your canceling members?
Also is this an issue with Affiliates? When the affiliate sees a rebill at a lower price do they get pissed, or will they know that the member was about to cancel, so some money is better than none?
Discuss.
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