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Old 02-22-2008, 03:23 PM  
Snake Doctor
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Join Date: Mar 2001
Location: On top of my soapbox
Posts: 13,449
Quote:
Originally Posted by mn View Post
wtf is this true? that's like selling a house without a key to the door.
Quote:
Originally Posted by mn View Post
That's a cool thing to have, but I still want a backup key in case the one opening my door dies or is asleep or anything else when I come home.

Maybe you can have someone working on anything needed 24/7 within a few mins, but I would require root from a hosting company. You are 100% honest, I know that. But not being able to have root makes it impossible to check if the box is compromised or if someone is fucking with settings etc.
Quote:
Originally Posted by ladida View Post
Props to natnet for the support they offer, and their service seems top notch, however, not having a root to a system is totally unaceptable for me personally.
You may have people opening the door constantly, but sometimes those people just can't open the door fast/wide enough as you yourself can. In other words, tech dont know everything.
The bottom line is, that people who insist on having root access so they can "double check the settings" or "open the door faster and wider" or "know more than the techs" are the kind of people who are going to save alot of money by using unmanaged hosting/colocation because they want to do everything themselves.

That's not natnet's niche.
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