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Ya know, Ladida, you are right.....nobody knows everything....this is why we have a staff of highly trained and specialized people that between all of them they know almost everything....we never claim to be perfect. Most people would rather have those resources available to them but then some people, like yourself, would rather do it themselves. We respect that. This is why our Managed Hosting would probably not be for you. This is why we still offer colo and non-managed services for people who would rather do it themselves.
If you would like to chat about what we can do for you please feel free to contact us and lets see how we can add you to the NatNet Family ;)
--T
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