Quote:
Originally Posted by Barefootsies
50 Gofuckyourself's and the horse you rode in on.
I had liked them up until about the last 12-18 months when I started not getting replies from either support, OR Chris. No matter the question, even if in response to some direct e-mail from them. I could not get a reply e-mail, or ICQ from either.
Before then, Chris (and support) would get me replies, or SOME response same day.
Not anymore.

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I had a similar experience and eventually just transferred all my domains out. They remind me of a little company that built itself on a quality product and great service. Then started to grow fast all the while still trying to maintain the same staff and way of doing things. They didn't adapt quick enough and before they knew it their once quality product and great service were now the complete opposite even though they still try to lure new customers in on their old rep all the while forgetting about their existing ones.