Originally Posted by Rhesus

In the past few months, however, customer service quality has further deteriorated and come to a complete halt. Emails simply aren't being answered anymore, nor by the general support address, nor by my account/sales rep, nor by general sales.

I'm sure a few on this board have been hit as well. I hope the situation will change soon, or that legal action is taken by the americans amongst us (I'll gladly donate!)

Cliffnotes for the lazy readers:
- Moniker/TrafficClub customer service standards are now less impressive than Juicy's "Glockenspiel"
- TrafficClub, a domain parking service by Moniker, delay payments for over a month without notification and defraud loyal affiliates by simply shaving 25-50% off revenues paid without any form of communication and still fail to reply to questions about this.