Originally Posted by rowan

03:07:58 PM automated message to say the server is down
03:11:42 PM message from AJ asking for root password
04:14:59 PM reply from myself asking for the server to be rebooted
05:15:15 PM escalation by myself since I was still waiting
06:00:20 PM reply from AJ

4:14 to 6:00 isn't 5 minutes