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Old 02-12-2008, 04:27 PM  
webair
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Join Date: Feb 2002
Location: NYC, NY
Posts: 8,531
Quote:
Originally Posted by SuzzyQ View Post
Rowan,
I had my server go down yesterday. Like you, I thought they monitor the servers for any problems. Apparently not.

Anyway, I filled out a support ticket at 11:09:30 AM and my problem was resolved at 12:41:54 PM.

But, Like I said, they should have known the server needed to be rebooted. Not me doing a support ticket.
We do monitor every server...It depends upon what actually went down on the server for it to show up on the multiple screens we monitor. If you would like to contact me directly i can put monitoring on any aspect of your server or on any scripts or applications you may be running.


Thanks for the love banthis!
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