Quote:
Originally Posted by rowan
Ok, ignore the subject; I don't want to bitch, I just want my server back up. I requested 90 mins ago that it be rebooted, then escalated the ticket 30 mins ago. Anyone alive? It's been down for nearly 5 hours now.
server: "rc" in NL
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Rowan,
I had my server go down yesterday. Like you, I thought they monitor the servers for any problems. Apparently not.
Anyway, I filled out a support ticket at 11:09:30 AM and my problem was resolved at 12:41:54 PM.
But, Like I said, they should have known the server needed to be rebooted. Not me doing a support ticket.
