Quote:
Originally Posted by Snake Doctor
Something else I'd like to mention.
People who say they've "never had a problem" with this host or that one aren't very good references, because they've just been lucky.
The real question is when you do have a problem (because you inevitably will...hardware fails, databases crash, routers and switches break, etc) how do they handle the problem?
How fast are they to respond to your needs and do they have enough competent people on staff 24 hours a day to handle whatever might come up? Or is it just one guy with a pager?
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This is very true. Problems will always happen, some just cannot be prevented. Its like buying a new car and expecting to never have car trouble, it doesn't happen. What matters is how quickly and properly the problem is corrected.
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