Thread: ARS sucks too!
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Old 02-13-2003, 06:55 PM  
FlyingIguana
aspiring banker
 
Join Date: Mar 2002
Location: toronto
Posts: 10,870
Quote:
Originally posted by ItBurnsWhenIpee
John and Marc...wouldn't it offend even LESS webmasters if you called or e-mailed them if you had a concern instead of even placing their account on any kind of hold? Maybe the only hold you need is to not send out a paycheck until the issue is resolved, but let them have full access to their account, and speak with them about it. If you can't reach them within a week, maybe THEN put it on hold.

As someone who sends ARS 150+ signups a month, I think I would be offended to have my account put on hold before even getting a phone call or ICQ message.
thats how it should have been handled before. i've seen people a year ago who were pissed about the holds and thinking they were termed or about to be.
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