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Never had an issue contacting anyone at Python ...
Did you actually ask a question on their ICQ or just say "you around?" or "what's up?" ?
I have found the best way to get good Customer Service is to email them with your issues, usually the webmaster support person, not the sales rep. Then ICQ them if they haven't responded to ensure they got your email and to also inquire about the question then.
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Vacares rules.
"Usually only fat guys have the kind of knowledge and ability that Kristin has."
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