Quote:
Originally posted by Marc De
p{mpd0g - I don't know what happened in your case specifically, but I can tell you this, just because an account is put on hold does NOT mean it is terminated and it does NOT mean we are calling you a 'thief'. What it means is we have a problem with your account that needs attention. In your case it appears that a 'mysterious' sign up needed some attention. You could have easily responded with ICQ, email, or phone to notify us of what happened.
My assumption is you got emotional assuming we were going to 'steal' $35 from you and call you a cheater in the process. Again, that is not the case. If its legitimate, its legitimate. We do NOT make a practice of pissing off productive webmasters who actively participate in the program (as if I had to point this out).
There will be opinions made of ARS; some good, some bad. If it seems as though there are a lot of people who don't like us perhaps that is because we have one of the largest active webmaster bases in the industry to draw from. We do business with 1000's of webmasters sending them money EVERY week. We have an active message board, a toll free phone number, and tons of email addresses PUBLISHED EVERYWHERE on our website. We open our offices to visits from people we do business with. We are straight up 100% and look to do business with EVERY legitimate member of this industry. Our door is open to call and talk to us anytime and we are VERY easy to get along with... If you feel you have been wronged its always ok to email us or call us, we don't want any hard feelings with anyone.
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please tell me what exactly is your policy on placing an account on hold? cause it might need to be revised.
I did responde to the 1st email from your girl over there.. and she sent this back to me:
The low conversion of 1:1 is what flagged your account in our system.
After looking into this, there is no referring URL to the sale that was
placed, which is another red flag. This is the reason behind your
account being placed on hold.
that to me is insulting. If your policy is to suspend an account and then investigate it, then thats your rules and your business.. I wont be apart of it. How hard would it be to let the account remain open especially for a webmaster for over a year with you guys.. and see whats going.. hell, you could have called me too, or wrote me 1st, or icq'd me aswell.
If my account was on hold, i cant login to stats to see whats going on now can i? So how am i suppose to explain myself?