Quote:
Originally Posted by .~.
You probably should have kept track of the hours you were talking to them and asked them for estimates (of time) whenever they were going to bill time while you were not present.
They can provide a breakdown of exactly how each hour was billed. Ask for that and then see if anything looks suspicious.
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I did. I found many billing errors, however the biggest problem was them doing "research" on issues they should have already known answers to. They are taking me to "arbitration".