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You are not the only one today. I had to deal with them. They had the wrong address, well more like an incomplete address on the package. That wasn't their fault, it was Apples for screwing up the shipping label. But it took me almost 2 hours to get through to them to make arrangements for me to go pick it up once I realized what had happened.
A friend of mine ordered some shirts for his daughter for christmas. They should have arrived yesterday. Today he calls them and finds out the shirts were shipped from Canada, down to LA (not seattle which is about 800 miles closer) they randomly got selected by customs. When customs opens the they contact fed ex who then calls my friend back and says that customs wants to know what the shirts were made out of and where they were made. My friend says he has no idea, he didn't make them. Look on the label. So not these contraband Canadian T-shirts are held up at customs and who knows when they will be released.
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