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i've always given year-end bonuses and calculate in a minimum of 10% of overall salary as the base bonus + a subjective part based on perf and non-tangible factors that can go up to 20%.
i've never had a real issue with someone being pissed at the end of year re: their bonus, if they are shocked at the value then i didn't do my job during the year.
and if they were and left, they were not the right employee anyhoo.
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