zent... BTW, please forward that to John and see what his reply is (I forgot to mention that in my reply).
Those guys are criminals. If you look on this forum and others you will see they are complete criminals.
Here are just SOME links of UltraDNS downtime:
blog.washingtonpost.com/securityfix/2006/05/blue_security_surrenders_but_s.html
lists.oarci.net/pipermail/dns-operations/2007-June/001717.html