Quote:
Originally Posted by 12clicks
custom content, quality of sites, and great customer service are irrelevant to the overall chargeback picture in the current climate of adult and really have ZERO to do with 3rd party billing. 
You're also confusing a couple different issues in an attempt to make your business model sound like the one everyone else should follow. |
First off I am not saying our model is for everyone. Each person runs their business their own way. The comments were brought up in this thread about Merchant accounts and how there are so many charge backs and one would lose their merchant account.
To me our success in having a low charge back ratio is absolutely content, customer support which is where my statements were based. For third party processors, to me they are a rip off, do we use them in a cascade? Yes, but only if our primary merchant is off line. Why would I hand my money over to a 3rd party processor to do the exact same thing we can do better in house? BTW, I agree my comments were not as clear as they should have been, I have a tendency to do that on the boards. Maybe we have been lucky and our fraud ratio has been fairly low where other companies have a higher occurrence of fraud and thus meaning more charge backs.