ok, here is her reply today. and fyi my friend that signed up to ifriends has never had anything to do with ifriends, never signed up before.. ever. he does live overseas and i've heard a lot of people in my chat room that live over seas say they had issues signing up and their card came back as invalid.
i'd love to hear everyone's thoughts on this reply..
On Nov 29, 2007 4:06 PM, Stacy <
[email protected]> wrote:
Dear Karen:
I've been researching this all afternoon. It appears that the e-mail in question is a stand-alone, quick test e-mailing sent to a very, very small number of individuals and has been in place for just over a week. The objective of the e-mail was to attempt to convert sign-ups previously turned away due to the factors I described in my previous e-mail (which I see was posted on GFY) and other factors which made their sign-up flag as ?Invalid? with iFriends. The vast majority of "invalid" messages, however, are generated due to a previous encounter with the customer on the iFriends platform. As you know from your participation in ClickCash these would not have counted as qualifying sign-ups, since they were previously introduced to iFriends.
The ClickCash tracking link was used to determine how many clicks were generated by this campaign and not to ?skim? any commissions that were due to affiliates like yourself. The iFriends billing department is currently in the process of attempting to reduce the number of "invalid" messages received by potential iFriends customers and, in doing so, increase the number of potential qualifying customers you could generate through your ClickCash links; this two week e-mail campaign was part of this process.
By using a ClickCash tracking account, they have been able to identify those returning individuals whose sign-ups qualify as, well, qualifying accounts. Their intent from the beginning was to associate the sign-up to the affiliate responsible for generating the original click-through and compensate them for the sign-up. This tracking account generated 26 sign-ups in the week-ish it was utilized; as you can see, it was a very limited test. Additionally, we were to perform this attribution accounting once the campaign concluded, which we?ll go ahead and wrap up now; the resulting bounties will hit the respective affiliate accounts prior to week?s-end. Also, as part of this campaign, they are looking for more effective ways to not only reach out and contact these invalid account attempts, but also more effective ways to internally track converted-invalids; this dialogs has placed a little more pressure on them to find a solution that causes less concern. That said, ClickCash doesn?t skim from their affiliates, in fact, as in this case, we?re trying to recapture lost conversions, an effort that benefits all concerned.
Should you or any other affiliate have any questions or concerns related to this brief email campaign, please do not hesitate to contact me directly at
[email protected].
-Stacy Michelle
Director, ClickCash Support
[email protected]