Originally Posted by mike-al

I like paypal but to be honest, they are getting really negligent in terms of supporting buyers of non-tangible items... Almost to the point where you can open up any digital download service and easily screw over any customer, because paypal won't even look at the case, its automagically closed if you dont enter a tracking number these days..

I guess the only time they look into these cases now is by monitoring the complain level. It's kind of sad, but oh well I just dont buy non tangible items thru paypal anymore. They're loss