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Load averages are a very misunderstood number.
The real answer is this:
For each virtual CPU and each Disk you are allowed to add 1 unit of measure.
In other words on a Dual Core system with 1 drive, you can technically run ok with a load average of 3 or lower.
However I dont like to count the disks therefore for this system a load average less than 2.0 is acceptable.
So if you have a quad core box with 1 drive, 5 is a reasonable number.
Now Unix is a very robust platform and we have servers that have say 2x Dual Core cpus theoretically giving a max load average of 4. But they may run from 10-20 and still perform up to speed - however they are VERY loaded concurrent servers, for example forums with 3000-4000 active sessions.
For your issue, I'd say take the number of virtual CPUs and try to keep the load less than that number.
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